Best Practices for Your Welcome and Start Here Module
Blackboard Courses should include an update Welcome and Start Here module at the very beginning of each course. The purpose of this section is to create consistency for students, reduce the mental bandwidth required to begin engaging with content, and provide important information to support learning success. This ar…
Blackboard: Course Copy
Course Copy The Blackboard course copy process allows faculty to copy content from one course to another. It is typically used at the start of a new semester to prepare the upcoming course. To copy course content, follow these instructions. For directions with included screenshots, visit the Blackboard Ultra to U…
Blackboard Ultra Tutorial Videos
Below is a collection of Blackboard tutorial videos for CU students addressing some of the most common concerns and questions regarding Blackboard Ultra Base Navigation: * How to Access Blackboard * Navigation Overview * Accessing A Course * Creating and Replying to Discussions * How to Submit an Assignment …
Blackboard and Zoom Status Pages
Is Blackboard down? Is Zoom down? Check the following links for an up to date status for each of these services: Blackboard Status Page: Zoom Status Page:
Course Readiness Checklist
The Course Readiness Checklist is designed to help faculty prepare their new courses when they have taught the same course in a previous semester. It provides the steps you should take to ensure that your course is ready to go before the first day of class. To prepare your course for the upcoming semester, follow th…
Post Adobe Spark Video to Blackboard
Videos published through Adobe Spark can be added and embedded into your Blackboard courses. Follow the steps below to publish your Adobe Spark video to Blackboard: 1. In Adobe Spark, once you are finished with your video, click the Share button at the top of the screen. 2. Click Publish 3. Edit any informat…
External Service Status Pages
AWS: Blackboard: HappyFox: Microsoft: OASIS: Omnilert: Qualtrics: Raiser's Edge: Respondus: Turnitin: Zoom:
Concord Pages won't load correctly
If you are experiencing issues loading Concord pages, or receiving errors when signing in (Office.com, Blackboard, MyCU, Banner) try clearing your Browser Cache . This can be done by following the guides for each web browser below (for Mac & PC): Copy & paste the links below. * Apple (Mac & iOS): * Windows: …
Blackboard not working on mobile devices
First uninstall and reinstall the app, then reopen the app, and select Concord University in the school section. Tap " Web Login ". This will direct you to our Microsoft sign-in page, where you sign in with your Concord E-Mail address & password. If the issue continues, please contact the help desk by creating…
404 - File or Directory Not Found
Known Issue : User of Microsoft Edge may receive a 404 error when loading Powerpoint, Word, or other Office documents within Blackboard. A recent update to Edge has caused an issue with Edge and Blackboard with opening attachments. The issue relates to a default setting in Edge that must be changed in order to downlo…
