Jan 11, 2022
Known Issue: User of Microsoft Edge may receive a 404 error when loading Powerpoint, Word, or other Office documents within Blackboard. A recent update to Edge has caused an issue with Edge and Blackboard with opening attachments. The issue relates to a default setting in Edge that must be changed in order to download files in Blackboard.
Please follow the steps below:
- Open Edge settings
- Select Downloads
- set Open Office files in the Browser to Off
Once you change this setting, please go back to Blackboard and try opening the presentations again.
Use a different web browser like Chrome or Firefox